Dedicated app, available for Android and iOS
Fiocchetti’s Cold Eyes application, offered as an annual, renewable subscription, allows a worldwide, real-time monitoring on appliances from remote, in an easy an accessible way, from the Internet (pc and tablet) or from its dedicated app, available for Android and iOS.
It consists of a IOT gateway, with pre-installed SIM card, providing for your Touch series refrigerator connectivity and working status at the distance, including continuous data recording and display of temperatures and alarms. Recorded data are always accessible and downloadable.
Fiocchetti’s Cold Eyes patrols
Fiocchetti’s Cold Eyes patrols the connected refrigerators and offers:
- Working and operative status of the refrigerator at glance
- Details of operative temperature, open/closed condition of the door, failures and/or any other kind of event running
- Graphs with recorded temperatures; data can be exported in Excel format and printed. A weekly report is automatically sent by email to the user, to service team, dealer, or directly to Fiocchetti; therefore, intervention will be immediately at hand and will eventually prevent the total breakdown of the system.
- Graphic use pattern of the refrigerator, including the daily door opening list
- Energy consumption.
ADVANTAGES
- Safety monitoring of your refrigerator or freezer. Even nightly, or when you are not on site, your peace of mind is granted, as you can control the performance of your device and avoid unpleasant situations.
- Availability of historical, recorded data, automatically downloadable, without the need of any USB port: no fuss over data traceability, also for HCCP system.
- Weekly resume of refrigerator working status: on Monday mornings you will receive an email with a PDF attachment containing the temperature graph, for your simple storage or analysis.
- Immediate signalization of failures and breakdowns, resulting in a quicker service request: the user can monitor the situation and ask for assistance directly from the portal, while technicians can identify the cause of the problem and procure the needed spare parts before going on site. As such, the intervention timing will be shorter, and damages and costs limited.
- Total control over energy consumption data: the system records the supply voltage and the power supply, thus providing useful data to after-sales service.
The same app may connect and control several refrigerators and freezers, identifying them according to model and serial number, providing a comprehensive overview of all the appliances.